We ship Australia-wide. Large or fragile signage is carried by our dedicated couriers and pallet carriers, not standard parcel networks — we’ve learnt the hard way that signage doesn’t survive a sort facility.
1. Sydney metro
Delivered by Go Logistics. Indicative rates (ex GST):
- Orders $150–$250: $35
- Orders $250–$1,000: $50
- Any item over 1,200mm (longest side), under 25 kg: $100
- Full-sheet items (1,800 × 1,220mm+): $150 per delivery
- Loads over 150 kg: quoted on case-by-case basis
2. Interstate
Small parcels under 1,200mm and 25 kg are quoted live at checkout via Transdirect. Larger items and pallets are quoted by our team — we’ll email a shipping cost before we invoice.
3. Lead times
Dispatch times begin after proof approval and payment clearing. Typical lead times:
- Printed graphics, decals, A-frames: 3–5 business days
- Acrylic letters & fabricated signage: 5–10 business days
- Large shopfront & 3D fabricated jobs: 10–20 business days
- Installation scheduled separately after dispatch.
4. Receiving delivery
Please make sure someone is available to receive goods. If we need to redeliver, a redelivery fee applies. Inspect your order on delivery and note any visible damage on the courier’s delivery note — this helps us resolve claims quickly.
5. International
We don’t ship outside Australia from the website. Contact us for custom projects.
6. Questions
Email info@platinumsigns.com.au or call 02 9000 1046.